Category: Usability

Hotel User Research and Improved UX

Project Description: This project involves Marriott’s digital properties. In general the company knows that their products are┬álacking an outstanding user experience. My team of fellow UX students and I were tasked with improving the user experience of Marriott’s digital properties (www.mariott.com and mobile app). The project began with a Nano Usability Test to determine the state of the properties and…